Our staff will meet you and assist with completing the required procedures both when departing from and arriving at Moscow Domodedovo Airport.
Please read our recommendations to passengers with special needs about preparing for flight. Traveling alone without an accompanying person? You can request assistance from our staff responsible for services to passengers with disabilities. If necessary, our staff will meet you and assist with completing the required procedures both when departing from and arriving at Moscow Domodedovo Airport. If the escort service was requested at the airport without prior reservation, it is provided on a first-come, first-served basis as the escort agents are available.
Please note that in this case there could be some loss of time before boarding. So we recommend you to arrive at the airport in advance: no later than 1 hour 45 minutes before departure in case of international flights and no later than 1 hour 15 minutes in case of domestic flights. You must have: a ticket, boarding pass, passport, disability certificate, or a medical certificate that confirms the need for accompaniment, a boarding pass.
Escort can be pre-ordered by contacting the airline. Wheelchairs are provided for passengers who are unable to move on their own for temporary use on the territory of the airport. Baggage of a passenger with reduced mobility is carried with the help of an accompanying passenger. You can also use the services of baggage delivery.
Baggage delivery service operates inside the airport complex prior to pre-flight inspection and in the adjacent territory. Parking spaces closest to the Terminal are reserved for passengers with disabilities. Some of the parking spaces are equipped with barriers to keep them free. To get access to a dedicated parking space, call in a parking assistant. To leave the car park free of charge, contact the car park administrator multi-level Parking P2 1st floor, office 1.
